We’re committed to providing superior products and services to all our customers. Promising to deliver total satisfaction to all our customer’s needs. Our promise is based on the foundation of a long-term relationship with our clients. Our main goal is to see that you’re so satisfied with the outcome of your previous or current procedures, that you become a returning customer at Trendy Lash Styles.
EYELASH EXTENSIONS – We guarantee our lash extensions application up to 7 days. If you are not happy with the out come of your lashes, we will perform a corrective touch up at no charge.
PERMANENT COSMETICS: One or more appointments may be necessary to achieve the desired permanent makeup look. It is recommended to have a follow-up appointment within 4-8 weeks of your original procedure.
SCHEDULE AN APPOINTMENT
Appointments are required as we cannot guarantee accommodation for walk-ins. Please schedule an appointment and honor your appointment time to avoid long waits and to ensure quality lash application.
You can schedule an appointment at any time, 24/7, with any device/internet browsers.
We required your credit card information and billing address to reserve your first appointment.
We accept calls or texts 727-386-9780 during normal business hours. We do not accept appointments by email or other social media except Facebook.
Please provide/update us your mobile number and email during schedule an appointment.
Please give us a schedule change or cancellation notice 24 hours prior of your appointment. If guest does not show up for an appointment, we will charge 50% of the scheduled service.
Prior 24 hours of your booked appointment, you can reschedule your appointment by open your appointment confirmation email and click on”Change an appointment” link, navigate your date and time change. You can also call/text us.
APPOINTMENT CONFIRMATION REQUIRED
A confirmation text/email will be sent to your mobile device and/or email within the same day of scheduling your new appointment. Please confirm your appointment 24 hours prior by text/email. To confirm your appointment simply respond “Y” or “YES”.
If we don’t receive your confirmation 24 hours prior of your appointment, we will resend a text message as a courtesy, not an obligation.
A friendly reminder text/email will be sent out to your mobile device 2 hours prior of your appointment.
We ask that our clients to arrive promptly for their appointments to ensure sufficient time for quality results.
- While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints.
- Guests arriving over 15 minutes late may be asked to reschedule, as accommodating late clients may inconvenience the lash artists’ next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.
If you wait more than 5 weeks to get a fill, we suggest you book you for a returning client full set as most people’s lashes last 3-4 weeks.
Voucher Terms & Conditions
- Gift Voucher can be redeemed at Trendy Lash Styles, Westfield Countryside Mall, Clearwater, Florida.
- No expiration date on all our Gift Vouchers.
- Trendy Lash Styles is not responsible for lost / stolen Gift Voucher.
- Gift Voucher is non-refundable and cannot be exchanged for cash.
- Gift Voucher can be used in one or multiple visits, credit carryover electronically for unused portion of Voucher.
- Appointments are required and subject to availability with select technicians
FORM OF PAYMENT We accept cash, Visa, MasterCard, and American Express.
If you have any questions or comments about our Service Policy as outlined above, you can contact us at:
TRENDY LASH STYLES / GLAMOR SALON, LLC
27001 US HWY 19 N, #1100
CLEARWATER, FL 33761